Answer Immediately, Intelligently
Offer instantaneous connections, powered by AI and natural language processing (NLP).
More Thoughtful Patient Interactions
Answer calls and chats instantly in virtually any language using the same AI technology that powers Amazon Alexa to save time, reduce call volume, and improve interactions with human agents.
Provide Information Efficiently
Our Virtual Agents utilize AI and NLP to promptly connect patients to their needed provider. By confirming HIPAA compliant questions prior to connection, we save time and money while enhancing the value of human interaction.
Reduce Wait Times
Answer instantly and scale infinitely to reduce queue wait times and triage connections with human agents. Keep your call center running smoothly and ensure patient satisfaction.
Get Routine Info Out of the Way
Make progress in the call even before you're connected. Confirm HIPAA compliant questions to save time, money, and make human interaction more valuable.
Leverage Multi-Channel Capabilities
Our Virtual Agents are designed to seamlessly communicate through any channel, following dynamically designed workflows. Support web-based chat, text messaging, and phone calls to your main number.
Contact us to learn how PatientSync can help
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