Manage Complexity and Increase Revenue
Prevent leakage of existing patients and procure new ones by optimizing call center agent performance.
Sync Agents with Physician Preferences
Increase scalability and consistency by ensuring all call center agents know all physician preferences. PatientSync can manage the huge complexity involved with specialty practices without sacrificing agent productivity.
Create a VIP Experience
PatientSync’s platform can automatically recognize VIP patients and referring providers, and connect them to a prioritized queue or agent of your choice. Integrate with your EMR to maintain a high level of service for new patients and create a personalized experience to keep people coming back.
Leverage Outbound Campaigns
Enable text messaging, voicemail, and more between the patient and call center agent. Use practice and appointment specific scripts and campaigns to increase scheduled appointments.
24/7 Scheduling
Capture even more new patients. PatientSync's outsourced call center partner enables your practice to speak with patients and schedule appointments 24/7, 365 days a year.
Related Products
Agent Navigator
Get everyone on the same page. Our customizable agent guidance and patient-scheduling solution ensures agents follow your specific practice protocols and physician preferences on every call.
Virtual Agent
Answer immediately, intelligently. AI-powered Virtual Agents answer instantaneously, provide information quickly, and reduce call volume to human agents significantly.
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